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Other ways to reach us: 1.800.260.6682 | 902.424.6650 | info@nsbi.ca
1800 Argyle Street, Suite 701 | Halifax, Nova Scotia, Canada B3J3N8

Keep pace with the changing nature of business. 

Digital adoption is key for long-term success, even more so because of the changes accelerated by COVID-19. The Digital Adoption Program supports Nova Scotia businesses to rapidly adopt digital tools and innovations. The Program provides financial incentives to Nova Scotia small businesses to:

  • Build or improve their online presence to retain and create new sales opportunities and improve firm resilience and flexibility to keep pace with the changing nature of business; 
  • Adopt digital tools and implement process improvements related to e-commerce solutions and to support remote working; and
  • Implement machinery and equipment upgrades, including control software and control hardware, industrial automation and monitoring, and digital supply chain implementations. 

The Program contributes up to 50% of eligible costs to a maximum of $10,000 CAD. The minimum project cost is $2,000 CAD. 


Applicants must meet the following criteria: 

  • be a Nova Scotia registered business in good standing (current registration on the Registry of Joint Stock Companies; federally registered businesses with a head office registered in Nova Scotia may be eligible) 
  • have a permanent establishment in Nova Scotia 
  • the majority of its workforce currently residing in Nova Scotia (some exceptions may apply)
  • be engaged in, or plan to engage in, commercial activities outside of Nova Scotia, with fully-developed exportable product(s), service(s), technology(ies), and/or intellectual property 
  • have an export plan outlining the product or services intended to market; the company's target market and distribution channels; and challenges in the target market and how they will be overcome 
  • if a company is pre-revenue, they must clearly demonstrate the development of both a business plan and an export plan; applications may be subject to additional review or require additional information 

Important Dates

Applications for the Digital Adoption Program are accepted between June 15, 2020 and January 15, 2021. Applications must be received no later than 5:00pm (Atlantic Standard Time) on January 15, 2021. Claim submission deadlines are included below. Failure to adhere to these deadlines will result in the project claim being denied. 

  • Claims for applications submitted from June 15 to August 12 must be submitted by November 30, 2020.  
  • Claims for applications submitted from August 13 to September 30 must be submitted by January 15, 2021.  
  • Claims for applications submitted from October 13 to January 15 must be submitted by March 15, 2021.  

Before You Apply

Please read the following prior to applying: 

Project funding is discretionary and will be awarded on a competitive basis.


The Government of Nova Scotia’s privacy information practices for websites and online services applies to Nova Scotia Business Incorporated (NSBI). By using NSBI websites and online services, you accept the terms of the NSBI Privacy statement and the privacy statement on the Government website.

If you do not wish to use the internet to provide personal information to NSBI for this online service, you will be able to provide the information in another manner, such as a fillable PDF. 

By continuing with your application, you consent to NSBI releasing your contact information to any third-party service providers retained for the purposes of evaluation of the program. This consent is valid whether your application is successful or not. You agree to being contacted by any such third-party service providers and will cooperate with them in the collection of information for evaluation of the program. 

You further agree to release NSBI and its staff from any claims, causes of action, suits, actions and liabilities of every nature and kind whatsoever arising from, as a result of or in any way related to the aforementioned authorized release of contact information and subsequent collection and use of information. If you do not consent to the disclosure of your contact information, you cannot participate in this application.

Two-Step Identity Verification 

We use two-step verification for our online forms. Each time you apply or submit a claim, you will be asked to: 

  1. Enter your NSBI Customer Number and your associated email address to receive a one-time PIN number 
  2. Enter the one-time PIN number to verify your identity and gain access to the online form 

IMPORTANT:  If this is your first program with NSBI or you don’t know your NSBI Customer Number, please contact your Regional Business Development Advisor to request this information. 

Apply Online

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Submit a Claim

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Other ways to apply

If you’re unable to use the online application form, you can use the PDF Application Form. Submit your completed application and supporting documents according to the instructions on the form. 

The PDF Application Form is an Adobe Fillable PDF form. You will need Adobe Acrobat Reader to open and complete it. If you do not have the latest Adobe Acrobat Reader, you can download it for free from Adobe's website.  

You must save the file to your computer before completing it. You cannot complete it in a browser window because the information you enter may not save successfully.  

Follow these steps: 

  1. Right click on the applicable link below to save the form to your computer.  (select "Save Link as" or "Save Target as").  Note where you save it. 
  2. Launch Adobe Acrobat Reader and open the form from the location you saved it.  
  3. Complete the form by entering information in the fillable fields. Be sure to save the form from time to time as you fill it in. 

Fill and Sign

If you are using the latest Adobe Acrobat Reader, you can Fill and Sign the form digitally. To do this follow these instructions: 

  1. Click the "Fill & Sign" tool in the right-hand pane in Acrobat Reader (or choose "Tools" > "Fill & Sign" from the menu) You'll be asked to create your signature if one does not exist. You'll notice a "Sign" tool appear in the toolbar at the top of the page.  
  2. When you are ready to sign, click “Sign” in the toolbar at the top of the page. Then draw, type, or choose an image for your signature if one doesn't already exist. 

Once completed and signed, please submit your saved PDF file according to the instructions on the form. 

PDF Application Form 

Contact a Regional Business Development Advisor near you or use our interactive map  

Lunenburg, Queens, Shelburne
Royce Winsten

Yarmouth, Digby

Gilles Babin

Annapolis, Kings, Hants
Sean Cochrane


Cumberland, Colchester
David Copus


Pictou, Antigonish, Guysborough

Lynn Coffin

Cape Breton, Richmond, Inverness, Victoria
Wanda MacLean


Dartmouth & East
Lisa Ehler

Halifax & West
Rob Black

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